At Noxus Auto Color LLC ("Noxus," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us via phone or email
- Request product quotes or information
- Place orders for paint and materials
- Request delivery services
- Register for the ACI Color Match app (for bulk customers)
This information may include:
- Name and business name
- Phone number
- Email address
- Delivery address
- Payment information
- Vehicle information (for paint matching services)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide delivery services
- Respond to your inquiries and customer service requests
- Send you order confirmations and updates
- Provide access to the ACI Color Match app for qualifying customers
- Improve our products and services
- Send marketing communications (with your consent)
- Comply with legal obligations
3. ACI Color Match App
For bulk customers who purchase our complete Luna Blend tint line, we provide access to the ACI Color Match mobile app. The app collects and uses information as follows:
- Account Information: Username, email, and authentication credentials
- Usage Data: Formula lookups, color matches, and app interactions
- Device Information: Device type, operating system, and app version
App data is stored securely and used solely to provide formula access and improve app functionality. We do not share app usage data with third parties for marketing purposes.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, delivery services)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, sale, or transfer of business assets
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Customer order information is typically retained for 7 years for accounting and tax purposes.
7. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Object to processing of your personal information
To exercise these rights, please contact us using the information below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of information we collect and share, and the right to request deletion of your personal information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Noxus Auto Color LLC
Hinesville, GA
Phone: 912-482-2272